1-800-277-1997 trainer@alphaprosolutions.com

"I am the Alpha and the Omega, the Beginning and the End..." Rev 1:8


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FAQs

1. Does the APS Online Collector/BAT/STT course provide complete DOT training?

No, the APS Online Course is designed to meet the DOTs Qualification Training requirements only. After successful completion of the online course, you must complete Device Training (BATs/STTs) and Mock Testing (Collectors/BATs/STTs) to be qualified as a DOT Collector, BAT or STT. For more information, download the document “How Can I Become a Collector for DOT Drug Testing”, or “How Can I Become a Technician for DOT Alcohol Testing”.

2. I have completed my APS online course. Who can monitor my mock tests?

APS provides mock test monitoring either via webcam or in-person. Mock tests should be completed within 30 days from the completion date of your online course. For BATs and STTs, you must be trained on your specific device in addition to completing mock tests. Many people have someone on staff who is qualified to monitor the mock tests. The monitor must meet the requirements listed below:

Collectors: The proficiency monitor/evaluator must be an already qualified collector who either has also been conducting DOT collections for at least a year, conducted Part 40 collector training for a year, or has successfully completed a train-the-trainer course. This person must also attest in writing that the mock collections were error-free. NOTE: The monitor should not only meet these requirements but also fully understand the DOTs requirements for mock testing and ensure that the proper mock tests are conducted appropriately.

BATs/STTs: The instructor must be a qualified BAT or STT who has demonstrated the necessary knowledge, skills, and abilities by: a)Regularly conducting DOT alcohol tests for a period of at least a year as a BAT or STT, or b) Conducting Part 40 BAT or STT training for a year, or c) Successfully completing a ‘train-the-trainer’ course. NOTE: The monitor should not only meet these requirements but also fully understand the DOTs requirements for mock testing and ensure that the proper mock tests are conducted appropriately.

For more information about the DOT’s training requirements, download the document “How Can I Become a Collector for DOT Drug Testing”, or “How Can I Become a Technician for DOT Alcohol Testing”.

3. How often is refresher training required for DOT Collectors/BATs/STTs?

DOT Collectors, BATs and STTs must receive refresher training every 5 years.

4. How can I get another copy of my APS certificate?

Contact APS via email at trainer@alphaprosolutions.com or phone at 800-277-1997 for assistance.

5. I didn’t finish my online course within the 30 day requirement. Can I request an extension?

APS allows extensions in rare circumstances. Please call an APS representative at 800-277-1997 to discuss. If an extension is granted, you must restart the course from the beginning.

6. How often must DOT-covered Supervisors complete Reasonable Suspicion Training?

This depends on the DOT Modal Agency you are covered by as well as your company’s policy. Consult your DOT Modal Agency regulations and company policy for more information.

7. I am a trained DOT BAT. Can I conduct calibration checks and calibrations on my device?

It depends. All qualified BATs who were trained to conduct calibration checks may conduct them as outlined in the alcohol testing device’s Quality Assurance Plan (QAP). Conversely, only those BATs who have received additional Calibration Technician Training, as required by your device manufacturer, may conduct calibrations. Most companies provide a separate Calibration Technician Certificate.

8. I have not passed my final exam after three attempts. What happens now?

You are required to retake the course in its entirety using new login credentials (purchase another course access).

9. My exam is not loading at the end of my course. What should I do?

A pop-up blocker is likely preventing the exam from opening. Log completely out of your course, then go to https://www.alphaprosolutions.com/examlogin.asp and run the Compatibility Check, even if you have done so previously. Once you have passed Steps 1 and 2, go to Step 3 to log back into your Course. Use the Table of Contents button to go to the conclusion of the Course and proceed to the exam.

10. My online Training Password is invalid when logging in. What should I do?

The APS Online Training Course Password consists of 10 letters, all upper-case. Be sure you are using the correct password and all upper-case letters. If you have copied/pasted the Password, be sure to remove any spaces from the beginning or end of the Password.